Assessment Kit-BSBTEC202 Use digital technologies to communicate in a work environment Self-Study Guide s play and learning CHCECE013

s play and learning CHCECE013 Use information about children to inform practice CHCLEG001 Work legally and ethically CHCPRT001 Identify and respond to children and young people at risk HLTAID004 Provide an emergency first aid response in an education and care setting HLTWHS001 Participate in workplace health and safety Elective units CHCDIV001 Work with diverse people CHCECE017 Foster the holistic development and wellbeing of the child in early childhood CHCSAC004 Support the holistic development of children in school aged care BSBINN301 Promote innovation in a team environment BSBSUS301 Implement and monitor environmentally sustainable work practices BSBWOR301 Organise personal work priorities and development If you require RPL Kits with comprehensive benchmarking

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

CHCLEG003 Manage legal and ethical compliance

Units of competency CPCCWHS1001 Prepare to work safely in the construction industry CPCCLDG3001 Licence to perform dogging CPCCLRG4001 Licence to perform rigging advanced level CUASTA412 Install and uninstall specialist staging equipment CUAWHS312 Apply work health and safety practices RIIWHS204E Work safely at heights CPCCWHS2001 Apply WHS requirements

Assessment Kit-BSBTEC202 Use digital technologies to communicate in a work environment Self-Study Guide s play and learning CHCECE013Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of